FAQs

/FAQs
FAQs2021-05-08T13:23:52-04:00

The Dry-Fog Process is new to Southern Florida but was invented over 20 years ago and has been used to treat tens of thousands of homes and businesses since then.

We know there are many questions people may have, so we’ve put together a very extensive page to try and answer all of them. If you have a questions that is not answered here please feel free to give us a call: (561) 621-4480

 

Isn’t the mold confined to just the visible area that I can see?2021-04-21T14:44:44-04:00
The mold that you can see is most likely just the beginning of the problem. Mold is a very invasive plant that spreads very easily and quickly throughout a home and starts to grow on any source of moisture. Mold releases seeds or “spores” into the air that are carried around by your AC unit; so if you can see mold, you can bet that it has released spores into the air and the spores have already found a new place to grow (behind walls, on cloths, in the AC unit, under sinks etc.)
Isn’t the black stuff in my shower just mildew?2021-04-21T14:45:26-04:00

If there is any black, brow or green in a shower it is most definitely mold. Mildew is a white powdery substance, so if you see anything with a dark color it is not mildew, it is mold.

Is this mold or mildew?2021-04-21T14:42:57-04:00

Many people confuse mold for mildew, typically, most of what is visible is going to be mold, its color varies, but if you think you have mold, it is a safe bet that you do. Mildew is a white, powdery substance and is not very visible. If you see black, brown, or green spots in a shower or wet area of your home, it is most likely mold.

Is the mold I have dangerous?2021-04-21T14:40:51-04:00

When it comes to mold on a report, the question we ask is, “is it the type of mold that always produces toxic chemicals or is it a type that may or may not produce the toxic chemicals?” Either way we treat them both the same way because all molds are potentially dangerous.

If I have a leak, does that mean I have mold?2021-04-21T14:43:31-04:00

Having a leak does not always mean that you are going to have a mold problem. Typically, the longer you have a moisture problem from a leak, the more likely you are to have a mold problem. The faster you get the leak fixed, the less likely you are to end up with a mold problem.

How does mold effect people?2021-04-21T14:41:51-04:00

As mold grows, it produces toxic chemicals and releases them into the air of your home, the toxic chemicals are then picked up by the AC unit, quickly filling the entire home with toxins; then people start breathing in these toxic chemicals, at that point people can start seeing the health side effects of mold.

Can I test for mold myself?2021-04-21T14:48:36-04:00

Although you can test for mold yourself with the right equipment and knowledge, the safest bet is to hire a professional mold inspector to figure out if you have a mold problem. Testing yourself is much more complicated than just going to a hardware store and buying a “Mold Testing Kit”, these types of testes are very inaccurate and can give false data. There are some at-home tests that are accurate, with the right knowledge of how to use them, but again the easiest and most accurate way to find out if you have mold, is to hire a professional.

Can I just clean the mold myself?2021-04-21T14:46:43-04:00

Cleaning mold off, bleaching it, or cutting it out yourself can make the problem even more severe. The mold may become agitated or threatened and will release its microscopic seeds or “spores” more rapidly to survive; these spores will then find a new place to live in your home. Trying to handle the problem by yourself can make the problem much larger and more dangerous.

Will the process work for my mold problem?2021-04-21T15:10:14-04:00

The Dry-Fog process we use handles not only the visible mold in your home, but will also handle any non-visible mold in all spaces in a home such as between walls, in attics, in AC ducts, in any crawl spaces etc.

Will it kill the type of mold in my home?2021-04-21T15:22:35-04:00

Yes, the Dry-Fog remediation process we use eliminates all types of Mold.

What types of facilities is your Dry-Fog process certified to be used in?2021-04-21T15:26:51-04:00

The Dry-Fog process we use can be used in all types of facilities; we treat everything from residential homes, to hospitals, to government buildings, to cars for dealerships, and yachts etc..

What is the difference between Dry-Fog and fogging?2021-04-21T15:15:19-04:00

There are a few key parts to the difference in technology when it comes to the difference between Dry-Fog and Fogging.

One, regular fogging is only able to handle surfaces and what is in the air, this is because the fogging method uses extremely large particle sizes for the product that is delivered (therefore you can see the fog in the air). When it comes to Dry-Fog, the particle size is so small it is not visible to the eye and can actually penetrate the surfaces in a home, killing mold that is in your walls, AC ducts, and in attics or crawl spaces.

Two, the chemicals that are used in our Dry-Fog process are 100% non-toxic and are far more effective at killing mold than the chemicals people use to fog.

Three, the treatment time involved in Fogging is extremely short, sometimes only taking up to five minutes which does not effectively handle the entire mold problem. The treatment time involved in Dry-Fogging a home takes hours.

Note: You will often hear with fogging “the only thing it does is get the mold wet so it falls to the ground to pass an air quality test”, Dry-Fog is a totally dry process and this doesn’t happen.

What is an Evaluation?2021-04-21T15:25:37-04:00

A Mold Bros Evaluation is designed as the first strike on your mold problem. A technician will come to your home and help to figure out WHY you have a mold problem in the first place. The technician will help to find any moisture issues (like leaks) that could cause a mold problem, and help you figure out how to fix them, so  your home can be effectively treated with our Dry-Fog remediation process.

Note: This is not a Mold Inspection. Mold inspection is to find out if mold is present and can only be done by a licensed Mold Inspector. Mold remediation companies are not allowed to determine if mold is present in a home.

What do I have to do to prepare?2021-04-21T15:07:33-04:00

There is not very much for you to do to prepare for the treatment. But to make life easier, if you have pets make sure that you have somewhere for them to go, and try and turn down the temperature in your home 12 hours before the treatment to dry the air as much as possible.

What are the actual chemicals used?2021-04-21T15:01:54-04:00

The product we use is called, Minncare’s Cold Sterilant, it is made up of Peroxide, Peracetic Acid and Acidic Acid. The product is rated as one of the only non-toxic, full spectrum sterilants available.

Is the process Pet Friendly?2021-04-21T15:00:45-04:00

The products used in the dry-fog process we do are 100% safe. They are EPA certified and are pet and family safe

Is the dry-fog process EPA certified?2021-04-21T15:03:08-04:00

Minncare’s Cold Sterilant and the way we use it have both been EPA certified.

I only have one little spot of mold, is this right for me?2021-04-21T15:24:09-04:00

A common misconception is that the only mold in a home is the mold you can see. The fact is that, if you can see mold, that spot is only the tip of the iceberg. Mold is a plant that loves to spread, grow and survive; it spreads through your entire house by releasing spores (seeds) into your air which are then moved around by your AC system, clinging on to anything that it can grow on. This is why the Dry-Fog process we use handles the entire house and not just the one visible spot.

How often do I have to get this done?2021-04-21T15:12:16-04:00

With the Dry-Fog process we use if all the moisture problems that caused the mold to grow are fixed, it only takes one treatment with no follow up needed in the future. With that being said, a lot of our clients like to have their home treated once every year or two because it not only handles mold, but it also handles all types of Bacteria and Viruses.

How long does it take?2021-04-21T15:06:26-04:00

The entire process form start to finish is around 3 to 4 hours total. This includes the 1.5 to 2.5 hours’ worth of the treatment, and the 1 to 2 hours to allow everything to settle before you are able to return to your home.

How does it kill the mold inside of walls?2021-04-21T15:21:37-04:00

The question we ask is: how did the mold got in the wall in the first place? The answer is that mold spores (seeds) are microscopic and are so small that they can travel right through a wall (you can fit billions of them on a head of a pin). With the Dry-Fog process we use, we break our product down to an even smaller size than the mold spores, so it can travel through walls with such ease that we actually kill it within the wall.

The best example of this is termite treatments, by using a gas companies can kill termites within walls without tearing anything out. It is the same concept with our Dry-Fog remediation process, in that the particle size of our treatment is considered to be a gas.

How does Dry-Fog Remediation compare to other remediation?2021-04-21T15:05:25-04:00

The Dry-Fog process we use is designed to handle the entire mold problem (not just the visible spots), in a matter of hours, with guaranteed results; no tear out, no demolition, no rebuild, just a few hours out of your home and the project is done.

How do I know the process will work?2021-04-21T15:08:34-04:00

Mold Bros guarantees our process to a passing air quality from a third-party inspector.

Does Insurance approve of Dry-Fog Remediation?2021-04-21T15:04:20-04:00

Yes, a large percentage of the projects we do are insurance claims. Insurance companies actually prefer to work with us because the Dry-Fog process does not require demolition and rebuild to handle an entire houses mold issue.

Does an inspector test after the job is done?2021-04-21T15:17:14-04:00

Yes, it is policy at Mold Bros that, for your protection, there will be an inspection by a third-party Mold Inspector done after every job to assure the quality of our work and to make sure you are safe.

Are the products safe?2021-04-21T14:59:33-04:00

The products used in the dry-fog process we do are 100 percent safe. They are EPA certified and are Pet and Family safe.

What types of testing should I get (Air Quality vs. Swab)?2021-04-21T14:57:25-04:00

An air quality test is to find out if there is a mold problem in the house. A swab is done if there is a visible substance that could be mold, and is taken if the inspector wants to find out if the substance is in fact mold and what kind it is.

I had a mold inspection done, what is my next step?2021-04-21T14:55:07-04:00

After a mold inspection that tests positive for mold, give us a call. We will send a technician out to meet you and help you figure out how to fix the problem in your home.

How much does a mold inspection cost?2021-04-21T14:52:07-04:00

A mold inspection can range between $300 -600 depending on the size of the home or how many samples the inspector takes.

How do I find a good inspector?2021-04-21T14:53:52-04:00

The quality of inspectors varies quite a bit based on training and experience, so if you need a recommendation give us a call and we would be more than happy to refer you to a reputable inspector.

Do I need to get an inspection before getting remediation?2021-04-21T14:50:49-04:00

If you know you have a mold problem there is no reason to spend money to hire an inspector. If you do not know if there is a problem in your home, then an inspection should be done before remediation.

Can Mold Bros do my mold inspection?2021-04-21T14:55:50-04:00

Mold Bros cannot preform a mold inspection to figure out if you have a mold problem. It is for your safety that it is illegal for a company to inspect for mold and do remediation. As a remediation company it is a conflict of interest to inspect for mold and fix the problem.

Can I test for mold myself?2021-04-21T14:48:36-04:00

Although you can test for mold yourself with the right equipment and knowledge, the safest bet is to hire a professional mold inspector to figure out if you have a mold problem. Testing yourself is much more complicated than just going to a hardware store and buying a “Mold Testing Kit”, these types of testes are very inaccurate and can give false data. There are some at-home tests that are accurate, with the right knowledge of how to use them, but again the easiest and most accurate way to find out if you have mold, is to hire a professional.

Are DIY kits as good as hiring an inspector?2021-04-21T14:58:09-04:00

Although you can test for mold yourself with the right equipment and knowledge, the safest bet is to hire a professional mold inspector to figure out if you have a mold problem. Testing yourself is much more complicated than just going to a hardware store and buying a “Mold Testing Kit”, these types of testes are very inaccurate and can give false data. There are some at home tests that are accurate, with the right knowledge of how to use them, but again the easiest and most accurate way to find out if you have mold, is to hire a professional.

What is the guarantee / warranty?2021-04-26T17:05:05-04:00

At Mold Bros we guarantee our work to a passing air quality test, done by a third-party Mold Inspection company.

Note: Given that mold will only show back up in a property due to a new moisture problem in a home, Mold Bros does not warranty into the future.

What is an Evaluation?2021-04-26T17:11:12-04:00

Mold Bros Evaluation is designed as the first strike on your mold problem. A technician will come to your home or business and help to figure out why you have a mold problem in the first place. The technician will help to find any moisture issues (like leaks) that could cause a mold problem, and help you figure out how to fix them, so your home can be effectively treated.

Note: This is not a Mold Inspection. Mold inspection is to find out of mold is present and can only be done by a licensed Mold Inspector. Mold remediation companies are not allowed to determine if mold is present in a home.

Is Mold Bros Licensed for Mold Remediation?2021-04-26T17:00:33-04:00

Yes, Mold Bros is a fully licensed mold remediation company.

Is Mold Bros insured?2021-04-26T17:02:10-04:00

Yes, Mold Bros is insured with full liability as well as special environmental insurances.

Note: Mold Bros is not required to be Bonded because we are not a General Contractor and we do not do remodel.

How much experience do you have?2021-04-26T17:03:00-04:00

Our team has ten plus years of experience with Dry-Fog remediation, and we have worked on thousands of homes.

Do you have good reviews?2021-04-26T17:06:12-04:00

Mold Bros has many great reviews you can find all over the internet from extremely happy clients.

Can you do mold inspection/ help me find a mold problem?2021-04-26T17:08:45-04:00

Mold Bros cannot preform a mold inspection to figure out if you have a mold problem. It is for your safety that it is illegal for a company to inspect for mold and do remediation. As a remediation company it is a conflict of interest to inspect for mold and fix the problem.

Can I get a few references?2021-04-26T17:07:32-04:00

Unfortunately due to privacy laws, we cannot share any information about any of our past clients. You’re welcome to look us up on Google for reviews from past customers.

Will insurance cover Dry-Fog remediation?2021-04-26T17:21:42-04:00

Yes, if you have a covered claim, insurance does cover Dry-Fog remediation. We have many clients with insurance claims for a mold situation. Insurance Companies tend to like the process because it reduces the cost of the claim due to not having to rebuild the home, hotel costs etc.

What is an Assignment of Benefits?2021-04-26T17:18:41-04:00

An Assignment of Benefits is a document signed by a customer, giving contractors the ability to speak with the insurance company, and to get paid for the work performed directly from them. This takes the responsibility out of the hands of the client of having to pay the contractor directly.

What is a Public Adjuster?2021-04-26T17:12:20-04:00

A Public Adjuster is a person hired to work on your behalf to get an insurance claim to pay out, their job is to make sure you get the coverage you deserve.

Note: The Adjusters are paid from a portion of the claim when it is paid out, and nothing comes out of your pocket.

How long does an insurance claim take?2021-04-26T17:17:15-04:00

Most insurance claims can take anywhere from three to six months to pay out. For example, the insurance company has up to ninety days to accept or deny the claim.

How do I know if my mold problem will be covered by insurance?2021-04-26T17:16:20-04:00

Generally speaking, mold problem falls under the part of your insurance policy called Sudden and Accidental. This means if a leak is found in a timely manner, that came from a circumstance that could not have been your fault, you could be covered.

For example:

  • A plumbing leak that causes a mold problem, is an extremely easy issue to get covered by an insurance claim.
  • AC units breaking and causing a high humidity issue in a home is almost never covered.
  • If a roof leak happens it is likely to not be covered unless it is a leak caused by a natural disaster like a hurricane, then it has a very high probability of being covered.

Note: There are some gray areas when it comes to what is covered or not based on the circumstances. We would always recommend speaking to a professional about this (such as a Public Adjuster). We are always happy to help you with getting in touch with the right person.

Coming Soon

Coming Soon

Can I test for mold myself?2021-04-21T14:48:36-04:00

Although you can test for mold yourself with the right equipment and knowledge, the safest bet is to hire a professional mold inspector to figure out if you have a mold problem. Testing yourself is much more complicated than just going to a hardware store and buying a “Mold Testing Kit”, these types of testes are very inaccurate and can give false data. There are some at-home tests that are accurate, with the right knowledge of how to use them, but again the easiest and most accurate way to find out if you have mold, is to hire a professional.

Can I just clean the mold myself?2021-04-21T14:46:43-04:00

Cleaning mold off, bleaching it, or cutting it out yourself can make the problem even more severe. The mold may become agitated or threatened and will release its microscopic seeds or “spores” more rapidly to survive; these spores will then find a new place to live in your home. Trying to handle the problem by yourself can make the problem much larger and more dangerous.

Isn’t the black stuff in my shower just mildew?2021-04-21T14:45:26-04:00

If there is any black, brow or green in a shower it is most definitely mold. Mildew is a white powdery substance, so if you see anything with a dark color it is not mildew, it is mold.

Isn’t the mold confined to just the visible area that I can see?2021-04-21T14:44:44-04:00

The mold that you can see is most likely just the beginning of the problem. Mold is a very invasive plant that spreads very easily and quickly throughout a home and starts to grow on any source of moisture. Mold releases seeds or “spores” into the air that are carried around by your AC unit; so if you can see mold, you can bet that it has released spores into the air and the spores have already found a new place to grow (behind walls, on cloths, in the AC unit, under sinks etc.)

If I have a leak, does that mean I have mold?2021-04-21T14:43:31-04:00

Having a leak does not always mean that you are going to have a mold problem. Typically, the longer you have a moisture problem from a leak, the more likely you are to have a mold problem. The faster you get the leak fixed, the less likely you are to end up with a mold problem.

Is this mold or mildew?2021-04-21T14:42:57-04:00

Many people confuse mold for mildew, typically, most of what is visible is going to be mold, its color varies, but if you think you have mold, it is a safe bet that you do. Mildew is a white, powdery substance and is not very visible. If you see black, brown, or green spots in a shower or wet area of your home, it is most likely mold.

How does mold effect people?2021-04-21T14:41:51-04:00

As mold grows, it produces toxic chemicals and releases them into the air of your home, the toxic chemicals are then picked up by the AC unit, quickly filling the entire home with toxins; then people start breathing in these toxic chemicals, at that point people can start seeing the health side effects of mold.

Is the mold I have dangerous?2021-04-21T14:40:51-04:00

When it comes to mold on a report, the question we ask is, “is it the type of mold that always produces toxic chemicals or is it a type that may or may not produce the toxic chemicals?” Either way we treat them both the same way because all molds are potentially dangerous.

What types of facilities is your Dry-Fog process certified to be used in?2021-04-21T15:26:51-04:00

The Dry-Fog process we use can be used in all types of facilities; we treat everything from residential homes, to hospitals, to government buildings, to cars for dealerships, and yachts etc..

What is an Evaluation?2021-04-21T15:25:37-04:00

A Mold Bros Evaluation is designed as the first strike on your mold problem. A technician will come to your home and help to figure out WHY you have a mold problem in the first place. The technician will help to find any moisture issues (like leaks) that could cause a mold problem, and help you figure out how to fix them, so  your home can be effectively treated with our Dry-Fog remediation process.

Note: This is not a Mold Inspection. Mold inspection is to find out if mold is present and can only be done by a licensed Mold Inspector. Mold remediation companies are not allowed to determine if mold is present in a home.

I only have one little spot of mold, is this right for me?2021-04-21T15:24:09-04:00

A common misconception is that the only mold in a home is the mold you can see. The fact is that, if you can see mold, that spot is only the tip of the iceberg. Mold is a plant that loves to spread, grow and survive; it spreads through your entire house by releasing spores (seeds) into your air which are then moved around by your AC system, clinging on to anything that it can grow on. This is why the Dry-Fog process we use handles the entire house and not just the one visible spot.

Will it kill the type of mold in my home?2021-04-21T15:22:35-04:00

Yes, the Dry-Fog remediation process we use eliminates all types of Mold.

How does it kill the mold inside of walls?2021-04-21T15:21:37-04:00

The question we ask is: how did the mold got in the wall in the first place? The answer is that mold spores (seeds) are microscopic and are so small that they can travel right through a wall (you can fit billions of them on a head of a pin). With the Dry-Fog process we use, we break our product down to an even smaller size than the mold spores, so it can travel through walls with such ease that we actually kill it within the wall.

The best example of this is termite treatments, by using a gas companies can kill termites within walls without tearing anything out. It is the same concept with our Dry-Fog remediation process, in that the particle size of our treatment is considered to be a gas.

Does an inspector test after the job is done?2021-04-21T15:17:14-04:00

Yes, it is policy at Mold Bros that, for your protection, there will be an inspection by a third-party Mold Inspector done after every job to assure the quality of our work and to make sure you are safe.

What is the difference between Dry-Fog and fogging?2021-04-21T15:15:19-04:00

There are a few key parts to the difference in technology when it comes to the difference between Dry-Fog and Fogging.

One, regular fogging is only able to handle surfaces and what is in the air, this is because the fogging method uses extremely large particle sizes for the product that is delivered (therefore you can see the fog in the air). When it comes to Dry-Fog, the particle size is so small it is not visible to the eye and can actually penetrate the surfaces in a home, killing mold that is in your walls, AC ducts, and in attics or crawl spaces.

Two, the chemicals that are used in our Dry-Fog process are 100% non-toxic and are far more effective at killing mold than the chemicals people use to fog.

Three, the treatment time involved in Fogging is extremely short, sometimes only taking up to five minutes which does not effectively handle the entire mold problem. The treatment time involved in Dry-Fogging a home takes hours.

Note: You will often hear with fogging “the only thing it does is get the mold wet so it falls to the ground to pass an air quality test”, Dry-Fog is a totally dry process and this doesn’t happen.

How often do I have to get this done?2021-04-21T15:12:16-04:00

With the Dry-Fog process we use if all the moisture problems that caused the mold to grow are fixed, it only takes one treatment with no follow up needed in the future. With that being said, a lot of our clients like to have their home treated once every year or two because it not only handles mold, but it also handles all types of Bacteria and Viruses.

Will the process work for my mold problem?2021-04-21T15:10:14-04:00

The Dry-Fog process we use handles not only the visible mold in your home, but will also handle any non-visible mold in all spaces in a home such as between walls, in attics, in AC ducts, in any crawl spaces etc.

How do I know the process will work?2021-04-21T15:08:34-04:00

Mold Bros guarantees our process to a passing air quality from a third-party inspector.

What do I have to do to prepare?2021-04-21T15:07:33-04:00

There is not very much for you to do to prepare for the treatment. But to make life easier, if you have pets make sure that you have somewhere for them to go, and try and turn down the temperature in your home 12 hours before the treatment to dry the air as much as possible.

How long does it take?2021-04-21T15:06:26-04:00

The entire process form start to finish is around 3 to 4 hours total. This includes the 1.5 to 2.5 hours’ worth of the treatment, and the 1 to 2 hours to allow everything to settle before you are able to return to your home.

How does Dry-Fog Remediation compare to other remediation?2021-04-21T15:05:25-04:00

The Dry-Fog process we use is designed to handle the entire mold problem (not just the visible spots), in a matter of hours, with guaranteed results; no tear out, no demolition, no rebuild, just a few hours out of your home and the project is done.

Does Insurance approve of Dry-Fog Remediation?2021-04-21T15:04:20-04:00

Yes, a large percentage of the projects we do are insurance claims. Insurance companies actually prefer to work with us because the Dry-Fog process does not require demolition and rebuild to handle an entire houses mold issue.

Is the dry-fog process EPA certified?2021-04-21T15:03:08-04:00

Minncare’s Cold Sterilant and the way we use it have both been EPA certified.

What are the actual chemicals used?2021-04-21T15:01:54-04:00

The product we use is called, Minncare’s Cold Sterilant, it is made up of Peroxide, Peracetic Acid and Acidic Acid. The product is rated as one of the only non-toxic, full spectrum sterilants available.

Is the process Pet Friendly?2021-04-21T15:00:45-04:00

The products used in the dry-fog process we do are 100% safe. They are EPA certified and are pet and family safe

Are the products safe?2021-04-21T14:59:33-04:00

The products used in the dry-fog process we do are 100 percent safe. They are EPA certified and are Pet and Family safe.

Are DIY kits as good as hiring an inspector?2021-04-21T14:58:09-04:00

Although you can test for mold yourself with the right equipment and knowledge, the safest bet is to hire a professional mold inspector to figure out if you have a mold problem. Testing yourself is much more complicated than just going to a hardware store and buying a “Mold Testing Kit”, these types of testes are very inaccurate and can give false data. There are some at home tests that are accurate, with the right knowledge of how to use them, but again the easiest and most accurate way to find out if you have mold, is to hire a professional.

What types of testing should I get (Air Quality vs. Swab)?2021-04-21T14:57:25-04:00

An air quality test is to find out if there is a mold problem in the house. A swab is done if there is a visible substance that could be mold, and is taken if the inspector wants to find out if the substance is in fact mold and what kind it is.

Can Mold Bros do my mold inspection?2021-04-21T14:55:50-04:00

Mold Bros cannot preform a mold inspection to figure out if you have a mold problem. It is for your safety that it is illegal for a company to inspect for mold and do remediation. As a remediation company it is a conflict of interest to inspect for mold and fix the problem.

I had a mold inspection done, what is my next step?2021-04-21T14:55:07-04:00

After a mold inspection that tests positive for mold, give us a call. We will send a technician out to meet you and help you figure out how to fix the problem in your home.

How do I find a good inspector?2021-04-21T14:53:52-04:00

The quality of inspectors varies quite a bit based on training and experience, so if you need a recommendation give us a call and we would be more than happy to refer you to a reputable inspector.

How much does a mold inspection cost?2021-04-21T14:52:07-04:00

A mold inspection can range between $300 -600 depending on the size of the home or how many samples the inspector takes.

Do I need to get an inspection before getting remediation?2021-04-21T14:50:49-04:00

If you know you have a mold problem there is no reason to spend money to hire an inspector. If you do not know if there is a problem in your home, then an inspection should be done before remediation.

Can I test for mold myself?2021-04-21T14:48:36-04:00

Although you can test for mold yourself with the right equipment and knowledge, the safest bet is to hire a professional mold inspector to figure out if you have a mold problem. Testing yourself is much more complicated than just going to a hardware store and buying a “Mold Testing Kit”, these types of testes are very inaccurate and can give false data. There are some at-home tests that are accurate, with the right knowledge of how to use them, but again the easiest and most accurate way to find out if you have mold, is to hire a professional.

What is the guarantee / warranty?2021-04-26T17:05:05-04:00

At Mold Bros we guarantee our work to a passing air quality test, done by a third-party Mold Inspection company.

Note: Given that mold will only show back up in a property due to a new moisture problem in a home, Mold Bros does not warranty into the future.

What is an Evaluation?2021-04-26T17:11:12-04:00

Mold Bros Evaluation is designed as the first strike on your mold problem. A technician will come to your home or business and help to figure out why you have a mold problem in the first place. The technician will help to find any moisture issues (like leaks) that could cause a mold problem, and help you figure out how to fix them, so your home can be effectively treated.

Note: This is not a Mold Inspection. Mold inspection is to find out of mold is present and can only be done by a licensed Mold Inspector. Mold remediation companies are not allowed to determine if mold is present in a home.

Is Mold Bros Licensed for Mold Remediation?2021-04-26T17:00:33-04:00

Yes, Mold Bros is a fully licensed mold remediation company.

Is Mold Bros insured?2021-04-26T17:02:10-04:00

Yes, Mold Bros is insured with full liability as well as special environmental insurances.

Note: Mold Bros is not required to be Bonded because we are not a General Contractor and we do not do remodel.

How much experience do you have?2021-04-26T17:03:00-04:00

Our team has ten plus years of experience with Dry-Fog remediation, and we have worked on thousands of homes.

Do you have good reviews?2021-04-26T17:06:12-04:00

Mold Bros has many great reviews you can find all over the internet from extremely happy clients.

Can you do mold inspection/ help me find a mold problem?2021-04-26T17:08:45-04:00

Mold Bros cannot preform a mold inspection to figure out if you have a mold problem. It is for your safety that it is illegal for a company to inspect for mold and do remediation. As a remediation company it is a conflict of interest to inspect for mold and fix the problem.

Can I get a few references?2021-04-26T17:07:32-04:00

Unfortunately due to privacy laws, we cannot share any information about any of our past clients. You’re welcome to look us up on Google for reviews from past customers.

Will insurance cover Dry-Fog remediation?2021-04-26T17:21:42-04:00

Yes, if you have a covered claim, insurance does cover Dry-Fog remediation. We have many clients with insurance claims for a mold situation. Insurance Companies tend to like the process because it reduces the cost of the claim due to not having to rebuild the home, hotel costs etc.

What is an Assignment of Benefits?2021-04-26T17:18:41-04:00

An Assignment of Benefits is a document signed by a customer, giving contractors the ability to speak with the insurance company, and to get paid for the work performed directly from them. This takes the responsibility out of the hands of the client of having to pay the contractor directly.

What is a Public Adjuster?2021-04-26T17:12:20-04:00

A Public Adjuster is a person hired to work on your behalf to get an insurance claim to pay out, their job is to make sure you get the coverage you deserve.

Note: The Adjusters are paid from a portion of the claim when it is paid out, and nothing comes out of your pocket.

How long does an insurance claim take?2021-04-26T17:17:15-04:00

Most insurance claims can take anywhere from three to six months to pay out. For example, the insurance company has up to ninety days to accept or deny the claim.

How do I know if my mold problem will be covered by insurance?2021-04-26T17:16:20-04:00

Generally speaking, mold problem falls under the part of your insurance policy called Sudden and Accidental. This means if a leak is found in a timely manner, that came from a circumstance that could not have been your fault, you could be covered.

For example:

  • A plumbing leak that causes a mold problem, is an extremely easy issue to get covered by an insurance claim.
  • AC units breaking and causing a high humidity issue in a home is almost never covered.
  • If a roof leak happens it is likely to not be covered unless it is a leak caused by a natural disaster like a hurricane, then it has a very high probability of being covered.

Note: There are some gray areas when it comes to what is covered or not based on the circumstances. We would always recommend speaking to a professional about this (such as a Public Adjuster). We are always happy to help you with getting in touch with the right person.

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